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Airlines told to improve service during Tet Festival

By DA NANG Today
Published: November 15, 2018

The Civil Aviation Authority of Viet Nam (CAAV) has ordered airlines to improve security, flight safety and service quality to better serve passengers during the upcoming New Year and Lunar New Year (Tet) holidays.

Da Nang International Airport
The Da Nang International Airport

As usual, demands on the country’s infrastructure are expected to sharply increase during the holidays.

Mr Vo Huy Cuong, CAAV deputy head, told all airlines to ensure pilots, flight attendants and technicians follow regulations on flight safety.

The busiest airports such as Noi Bai, Tan Son Nhat, Da Nang, Vinh, Cam Ranh, Phu Quoc and Cat Bi were told to focus on flight safety during this time, he added.

The airlines were asked to allocate enough staff to deal with any incidents and minimise delayed and cancelled flights, he said.

Mr Cuong also directed the Viet Nam Airlines Corporation to make its own plan to serve passengers during the holidays. The corporation should check its infrastructure and facilities, and then take measures to repair or maintain runways and parking lots if necessary.

The Viet Nam Air Traffic Management Corporation had to allocate more staff to ensure operations run smoothly when additional flights are changed or weather conditions worsen.

People will have four days off between December 29, 2018 and January 1, 2019 for the New Year and nine days off from February 2 to 10, 2019 to celebrate Lunar New Year.

(Source: VNS/ DA NANG Today)

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